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% Resume of Evans Winner 
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% TITLE
\noindent \huge \textsc{Evans Winner} \normalsize

\flushright
\textsc{951~Buena~Vista~Dr.~SE, K-107, ~Albuquerque~NM~87106}~$|$~206.427.8628~$|$~$<$\textcolor{blue}{\underline{\htmladdnormallink{evans.winner@gmail.com}{mailto:evans.winner@gmail.com}}}$>$
\flushleft

\hrule
\vspace{0.1in}

%%%%%%%%%%%%%%
\head{Overview}

\begin{tabular}{lllll}
\textit{Certifications:} & CompTIA \textbf{A+} 2000 & CompTIA \textbf{Linux+} 2007\\
& CompTIA \textbf{I-Net+} 2006 & Brainbench \textbf{MS-DOS 6} [expired]\\
\end{tabular}

\squishlist

\itemd 6+ years system operations experience involving unsupervised
grave, swing or weekend shifts requiring independent problem-solving
of hard- \& software issues, understanding of escalation procedures \&
critical / disaster-recovery processes (5 were in a deadline-based,
high-output production environment).

\itemd Web development for idealstudios.com (1999-2001; now defunct)
and for the Center for Infectious Disease \& Immunity
\textcolor{blue}{\underline{\htmladdnormallink{http://hsc.unm.edu/com/programs/cidi/}{http://hsc.unm.edu/som/programs/cidi/}}};
MS FrontPage, Emacs, ftp clients, Gimp, etc.

\itemd 3 years phone, email \& in-person support (1 phone support for
demanding commercial clients, 1+ in a large heterogeneous
environment).  Perfect score on the customer service portion of the A+
exam.

\squishend

%%%%%%%%%%%%%%
\head{Experience}

\begin{tabular}{lccr}
\pos{Webmaster} & \textbf{Center for Infectious Disease \& Immunity} &
\textbf{Albuquerque NM} & \textbf{1/2008--Pres} \\
\end{tabular}

\begin{tabular}{l}Web design/maintenence; helpdesk \& general
  IT.\end{tabular}

\squishlist

\itemd CIDI page and TVDC page; Access-based billing database
maintenance and documentation; help with procurement, billing, for
office; misc. helpdesk (software installs, document scanning,
troubleshooting, new system setup).

\squishend

\begin{tabular}{lccr}
\pos{Computer Operator I~/~II} & \textbf{Sur La Table, Inc} &
\textbf{Seattle WA} & \textbf{2/2006--7/2007} \\
\end{tabular}

\begin{tabular}{l}iSeries~/~Windows system
  operations.\end{tabular}
  
\squishlist

\itemd Submitting/monitoring/manipulating processes, monitoring
network \& print queues; report generation \& distribution.

\itemd Limited-scope system administration services (save/restores,
IPLs, user account setup, assistance with ptf/cume installs, general
object management) on the AS400; writing \& maintaining procedural
documentation.

\itemd Company-wide tier 1 support for Tradewind \textsc{pos}
software, Palm-based handheld scanners, touch-screen kiosks, general
Windows \textsc{xp} \& Mac \textsc{os/x} desktop \& laptops, Island
Pacific~/~CommercialWare software in System i, green
screen~/~\textsc{gui} clients, network password issues (using Active
Directory client), Outlook, Excel, network \& \textsc{vpn}
connectivity, Monarch \& other ticket printers, telephone \& \textsc{v}o\textsc{ip}
systems.  Used TrackIt call tracking software.

\squishend


\vspace{0.1in}
\begin{tabular}{lccr}
\pos{Computer Operator} & \textbf{Automatic Data Processing} &
\textbf{Bothell WA} & \textbf{7/2000--11/2005} \\
\end{tabular}

\begin{tabular}{l}AS/400~/~iServer midrange operations for payroll
  processing.\end{tabular}


\squishlist

\itemd Nightly batch jobs for financial transactions, tape cartridge
\& reel data backups \& many types of miscellaneous processes.

\itemd Oce 2040~/~750 printer maintenance; managed tape library \&
printer output.

\itemd 2001 perfect attendance award.

\squishend


\vspace{0.1in}
\begin{tabular}{lccr}
\pos{Associate Customer Engineer} & \textbf{ParTech, Inc.} &
\textbf{Boulder CO } & \textbf{6/1999--6/2000} \\
\end{tabular}

\begin{tabular}{l}Customer service-intensive grave shift phone
  support for Thinnet-based \textsc{pos} systems.\end{tabular}


\squishlist

\itemd Fixing operational errors; diagnosing hardware issues with
touch-screens, printers, \textsc{lan}, drives, etc; setup of network routing
\& other configuration issues \& software upgrades on ParTech's \textsc{pos}
software.

\itemd Used \textsc{nt} Workstation \& Clarify support database client

\squishend

\vspace{0.1in}
\begin{tabular}{lccr}
\pos{Computer Lab Monitor} & \textbf{University of Colorado} &
\textbf{Boulder CO} & \textbf{1/1999--6/1999} \\
\end{tabular}

\begin{tabular}{l}Monitored university computer music lab. [Temp
  employee, not work-study]\end{tabular}

\squishlist \itemd Support for \texttt{pine} email client in
\textsc{\texttt{unix}} \& other Internet clients on Macintosh\ \itemd
Fixing problems with cabling (mostly \textsc{midi}-related) \& support
for \textsc{motu} Digital Performer.  \squishend


%%%%%%%%%%%%%
\head{Miscellaneous}

\squishlist

\itemd Programming~/~shell~scripting~/~markup, roughly in order of
proficiency: Emacs lisp; \textsc{ms-dos} batch; (x)html;
\texttt{bash}; \textsc{basic}.  Also a bit of x86 Assembly, tcl/tk, \textsc{c},
\textsc{cl}, \texttt{troff}, \LaTeX .
Code~samples:~\textcolor{blue}{\underline{\htmladdnormallink{http://timbral.net/code/index.html}{http://timbral.net/code/index.html}}}

\itemd ca. 1999--2001, Web designer~/~coder for [now defunct]
idealstudios.com.  Site sold 50+ retail items (mostly art prints).
Involved JavaScript \& Perl (cgi) integration.

\itemd Host site `timbral.net' (Apache~/~linux~/~sendmail) from
home.

\squishend


%%%%%%%%%%%%%%
\head{Education}

\squishlist

\itemd Fort Lewis College, Durango Colorado, 2 yrs; University of
Colorado, Boulder Colorado, 3 yrs; major: music composition; strong
emphasis in music technology (Coda Finale, LilyPond, \texttt{csound},
\textsc{cm}, Max-MSP, etc.)

\itemd Nancy \& Ted Anderson Scholarship for Music Composition, 1996

\squishend


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